Security/privacy
my Patient Access is a service offered to patients and physicians by Canadian Patient Access Inc., a Canadian-owned company. my Patient Access’s legal information and privacy policy are as follows:
Legal information
Trademarks and copyrights
Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this website may constitute trade names, registered or unregistered trademarks or service marks ("Trademarks") of Canadian Patient Access Inc. (referred to herein as "Canadian Patient Access Inc."). However, the display of Trademarks on pages at this website does not imply that any license has been granted to any third party.
All information in this website is protected under the copyright laws of Canada and/or other countries. Users of this website may not republish or reproduce any such information in any manner, without the prior written consent of Canadian Patient Access Inc. Otherwise, no one has permission to copy, redistribute, reproduce or republish, in any form, any information found in the pages of this website.
Any unauthorized downloading, re-transmission, or other copying or modification of Trademarks or other contents of this website may be a violation of statutory or common law rights which could subject the violator to legal action.
Links
This site contains links to other third-party websites. The linked sites are not under the control of Canadian Patient Access Inc. Canadian Patient Access Inc. is not responsible for the contents of any linked site. Canadian Patient Access Inc. is not responsible for webcasting or any other form of transmission received from any linked site. Canadian Patient Access Inc. is providing these links merely as a convenience, and the inclusion of any linked site is not an endorsement by Canadian Patient Access Inc.
Warranties and disclaimers
Except as expressly provided otherwise in an agreement between you and Canadian Patient Access Inc., all information and software on this website is provided "as is" without any other warranties or conditions, express or implied, including, but not limited to, warranties of merchantable quality, satisfactory quality, merchantability or fitness for a particular purpose, or those arising by law, statute, usage of trade, or course of dealing. Canadian Patient Access Inc. assumes no responsibility for errors or omissions in the information or software or other documents which are referenced by or linked to this website.
References to sites, their services and products, are provided "as is" without warranty of any kind, either express or implied. In no event shall Canadian Patient Access Inc. be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation to those resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information. Some states/countries do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
This website could include technical or other inaccuracies or typographical errors. Changes are periodically added to the information herein; these changes will be incorporated in new editions of this website. Canadian Patient Access Inc. may make improvements and/or changes in the product(s) and/or the program(s) described in this website at any time.
Our commitment to privacy
Canadian Patient Access Inc. (referred to herein as "Canadian Patient Access Inc.") is committed to preserving the privacy of its website users. Canadian Patient Access Inc. sometimes requires information from you to provide services that you request, and this privacy statement explains data collection and use in those situations.
Information collection
In general, you can visit the Canadian Patient Access Inc. website without telling us who you are or revealing any personal information about yourself. Personal information like your name, address and email address is obtained only when voluntarily submitted. Information that you supply will relate to the customer relationship that Canadian Patient Access Inc. has with you or your organization. Canadian Patient Access Inc. is the sole owner of the information collected on www.canadianpatientaccess.ca.
Information use
Canadian Patient Access Inc. stores the collected information in a database and uses it to contact users by phone, email or mail to provide information to the user regarding Canadian Patient Access Inc.’s products and services. As a global organization, data we collect may be transferred internationally throughout Canadian Patient Access Inc.’s worldwide organization. We will not sell individual information and will share it only with our advisors.
Profile
Canadian Patient Access Inc. uses your IP address and information about your browser program to help diagnose problems with our server and to administer our site. The IP address cannot be linked to the user's name but only to the company that owns the IP address.
Cookies
A cookie is a piece of data that a website can send to your browser, which may then store it on your system. Our website uses cookies so that we can better serve you when you return to our site. By setting a cookie on your system, you would not have to provide your registration information each time you download information. By accepting the cookie, you will be saving time while on our site. If you reject the cookie, you may still use our site.
Log files
Like most standard website servers, we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communication from the site
Special offers and updates
Registered users will occasionally receive information on products, services, special deals and, as applicable, a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see the Choice/Opt-out section.
Sharing
We will not sell, rent or lease to others your personally identifiable information.
Third-party intermediaries
On occasion, Canadian Patient Access Inc. may use an outside (advertising/marketing) company to prepare mailings to website users. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Legal disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, in cases where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or a legal process served on our website.
Business transitions
In the event Canadian Patient Access Inc. goes through a business transition such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
Links
This website contains links to other sites. Please be aware that we, Canadian Patient Access Inc., are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Security
Canadian Patient Access Inc. takes every precaution to protect your information. When you submit information via our website, your information is protected online and off-line. Canadian Patient Access Inc. has in place policies and procedures to prevent unauthorized access to that information.
Public forums
This site may make chat rooms, forums, message boards and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information.
Choice/opt-out
Canadian Patient Access Inc. may send communications regarding its services, the website or otherwise. Canadian Patient Access Inc. provides you the opportunity to opt out of receiving such communications by indicating your desire to opt out:
• in an email sent to privacy@canadianpatientaccess.ca with a subject of
"unsubscribe," or
• by mail to the postal address located below.
Your acceptance of these terms
By using Canadian Patient Access Inc.’s website, you signify your assent to this privacy statement. If Canadian Patient Access Inc. updates or changes this privacy statement, the changes will be made on this page and other places we deem appropriate. Your continued use of Canadian Patient Access Inc.’s website following the posting of changes to this privacy statement will mean you accept those changes.
Contact information
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact our Website Administrator at:
Canadian Patient Access Inc.
9325 Yonge Street, Unit 8
Richmond Hill, Ontario L4C 0A8
You can also email privacy@canadianpatientaccess.ca.